Jenny Li, AVAYA Labs, jjli@research.avayalabs.com Birgit Geppert, AVAYA Labs, bgeppert@research.avayalabs.com Carl Shaulis, Salion Inc., Carl.Shaulis@salion.com Charles Krueger, BigLever, ckrueger@biglever.com Henry Muccini, University of L'Aquila, muccini@di.univaq.it Chris Condron, Avaya Labs, ccondron@avaya.com Raine Kauppinen, University of Helsinki, rkkauppi@cs.helsinki.fi Joseph Moore, Engenio Information Technologies, Inc., joe.moore@engenio.com Bill Hetrick, Engenio Information Technologies, bill.hetrick@engenio.com Peter Knauber, Prof. Dr., Mannheim University of Applied Sciences, p.knauber@fh-mannheim.de Tomoji Kishi Kera Bell, North Carolina State University, kzbell@unity.ncsu.edu Hui Zeng, George Mason University, hzeng@gmu.edu Yuan Zhan, University of York, yuan@cs.york.ac.uk Eric Wong, University of Texas at Dallas, ewong@utdallas.edu Tim Trew, Philips Research Labs, tim.trew@philips.com